Refund Policy

Effective Date: 30-12-2026

At CortechSols, we value our clients and aim to deliver high-quality digital solutions. If you are not satisfied with our services, this Refund Policy outlines the conditions under which refunds may be issued.

1. Eligibility for Refunds

Refunds may be considered in the following situations:

• If the project or service has not yet been started after payment.
• If deliverables are not provided as agreed in the project scope or contract.
• If technical errors on our side prevent delivery and cannot be resolved within a reasonable time.

Refunds will not be provided for:

• Work already completed and delivered.
• Change-of-mind requests once work has commenced.
• Delays or issues caused by client-side factors (lack of communication, incomplete info, third-party dependencies).

2. Refund Request Process

To request a refund:

• Send an email to info@cortechsols.com with your order/project details.
• Our team will review your request within 7 business days.
• If approved, refunds will be processed within 10–15 business days through the original payment method.

3. Partial Refunds

• A pro-rated refund may be issued for the remaining portion of work not delivered.
• Administrative or setup fees may be deducted from the refund amount.

4. Non-Refundable Items

• Consultation fees
• Custom development already completed
• Third-party licenses, domains, or hosting purchased on your behalf

5. Payment Methods

Refunds will be processed to the same payment method used for purchase. Currently, we support:

• PayPal
• Payoneer
• Bank Transfers (where applicable)

6. Contact Us

• Email: info@cortechsols.com
• Website: https://cortechsols.com